Brown Sugar Collection

About

Since 2004, we have catered to fashionable ethnic women of all ages, who desire a unique shopping experience.  We are committed to exceeding her shopping experience and expectations in exciting ways!

Brown Sugar Collection offers accessories, misses and plus size apparel sizes 0-24. We ship worldwide!

New Items are Added to Website Weekly

Shipping Policy:

Domestic Orders (United States):
-Please allow 7 to 10 days to receive your order (in stock items)
-You will receive a Tictail confirmation once the order is placed (check your inbox and spam folders).  Please allow time for processing. Tracking information will be emailed to you from Tictail once your order ships.

International Orders (Outside of the United States):
-All international orders are shipped via First Class U.S Postal  Mail. There is no arrival date provided from our postal service when using this method (the cheapest), but typically takes up to 3 weeks to arrive.
-If your order exceeds flat shipping rate of $18, we will email you with difference owed and a PayPal invoice for that amount before it ships.

Please be present at the time of your orders delivery date or make arrangements for it to be retrieved. We are not responsible for lost/stolen packages.

**If you place an order that includes items that are Preorder or Special Order, all items will ship together at that time, unless you send us an email notifying us that you would like to pay additional shipping for the special order item(s). We would then send an invoice for the shipping fee once the item is ready to ship and ship the available items. If in the event the preorder item does not become available, the in stock items will ship and cannot be cancelled once the order is placed. The item that is not available, will be refunded (not including shipping, if other order items shipped).**

Return Policy:
*You MUST contact us first via email before returning an item for instructions.*

 -Items (except sale, pre-order and special order items which cannot be returned or exchanged) can be returned for store credit within 7 days of your item's delivery date (confirmed by US Postail Mail tracking). This also applies to international orders. All original tags must be attached when returned (stain/damage free).
-Return shipping is at the expense of the customer as we do not issue paid return labels.
-If your order is needed by a certain time, notify us before placing an order so that we may confirm if we will or will not be able to have to you by the time needed.
*NOTE: Pre-order, special order, sale items, outerwear and footwear are not eligible for payment refund or store credit*

Preorder/Special Order policy:
Preorder and special order payments are non-refundable/cannot be exchanged (exchange may be an option if the exchange item is realitive in price) unless we are unable to offer the item. If we are unable to offer due to unforeseen circumstances (a very rare occurrence), we will send you an email (check inbox AND spam folders) notifying you of this change and the option to-receive at your choice-either store credit (a store credit promo code in the amount of the item) OR issue a full payment refund. Ship dates will be provided on the item listing once available (Note: dates are subject to change).  Ship dates are indicated directly on the item's listing.

Contact:
Please contact us with inquiries at: info@shopbrownsugarcollection.com 
or via our social media pages. A response will be sent within 24 hours.

Visit & "Like" our Facebook page:
www.facebook.com/BrownSugarCollection

Instagram: @ShopBrownSugar

Location:
Philadelphia, Pennsylvania

God Bless and Thank You for Shopping with Brown Sugar Collection!